• Shop and reception accessible via ramp and wide doorway with sill.
• The whole site slopes gently away from the main entrance but is effectively quite level.
• Touring pitches have a mix of grass and hard standing and space for one car parked next to the caravan.
• Tent pitches are grass and have parking for one car next to the tent.
• Shower & toilet block has ramped access. Ladies and gents toilets have 1 wider cubicle with grab rail.
• Separate purpose-built disabled room with shower cubicle with shower seat, toilet and basin with grab rails.
• Access roads on the campsite are stone tracks with an uneven surface.
• Vodaphone/O2 mast.
• Paid access WI-FI available.
• Car parking close to the shop and facilities with no designated bays for wheelchair users.
• Guide dogs are welcome on-site and in the shop.
• Ramped access to shop, toilet and shower block.
• The launderette is accessible by 2 steps via a covered dishwashing area with seating available.

Updated 8th November 2024

Emergency instructions.

1 The actions to take on discovering a fire;

• Immediately warn anyone on the premises by shouting fire.
• If an electrical appliance is on fire isolate any electrical power, but only if it is safe to do so.

2 Who is responsible for calling the Fire & Rescue Service;

• The person in charge of the premises will be primarily responsible for ensuring that the Fire Service is called.
• If that person is unable to do so then any other person should do so.

3 How to call the Fire & Rescue Service;

• By dialling 999 and asking for the Fire service.

4 The actions to take upon hearing an alarm;

• Persons with responsibilities for Pitton Cross Caravan and Camping Park, i.e. owners and employees, will ensure that;
• All persons are ushered safely out of any building using any available fire exits and assembled at the assembly point.
• The premises are cleared of people.
• The Fire Brigade is called.
• A roll call is made to ensure everyone is out if appropriate.
• Attack the fire if possible, using an appropriate fire extinguisher, only if it is safe to do so and without taking any personal risks.

5 Arrangements for fighting the fire;

• Fire extinguishers are located in various buildings.
• Persons with responsibilities, i.e. owners, employees, etc, must make themselves familiar with the locations of the fire extinguishers and their method of operation throughout any buildings on the site.

6 Location of the assembly point;

• The Lower Car Park by the flag pole stand (wooden).

7 How the evacuation of the building will be carried out;

• Everyone in the building will leave the building by the nearest exit and report to the assembly point at the Lower Car Park.
• Do not stop to take personal belongings or re-enter the building until informed that it is safe to do so by the Fire Service.
• All exit doors can be used as escape routes.

8 Arrangements for the safe evacuation of people identified as being especially at risk, such as those with disabilities;

• The person in charge of the premises at the time i.e. owners, employees, etc, must take responsibility for any disabled person on the premises and ensure that they are assisted to leave the building by the nearest exit.

9 Procedures for liaising with the Fire Brigade on arrival and notifying them of any specific risks;

• If a fire occurs, the person in charge of the premises will liaise with the Fire Brigade on their arrival and inform them specifically as to the location of the fire and what is on fire.

10 The following arrangements and training are to be given to employees;

• Fire Drills at least once a year, preferably every 6 months.
• Fire briefing (go through the Fire Risk Assessment and this Emergency Action Plan) once a year, this may be in conjunction with a fire drill.
• How to choose a suitable fire extinguisher and operating procedures.
• Record of all fire safety training to be kept within the Fire Manual Log Book.

We hold in the shop/reception a First Aid Kit and a Burns Kit.

The Defibrillator is located in the information room on the right hand side of the door as you walk into the room.

Dated 8th November 2024

At Pitton Cross Caravan Park we only take relevant information for bookings.

We do not sell or pass on guest details to 3rd parties.

If guests wish to have their data removed from our system, this can be done after their stay.

If you would like to contact us about your information then please contact us

On 01792 390593 or email admin@pittoncross.co.uk

CCTV at Pitton Cross Caravan Park is only for guest security and safety, only ever used for that purpose. These images are not shared and are only used by us for your safety and security.

Lawfulness, fairness, and transparency
Personal data shall be processed lawfully, fairly and in a transparent manner in relation to the data subject.

Purpose limitation
Personal data shall be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.

We will not send marketing emails, only emails containing operational information that may affect your booking or future bookings.

Data minimisation
Personal data shall be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

Accuracy
Personal data shall be accurate and, where necessary, kept up to date.

Storage limitation
Personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.

Integrity and confidentiality
Personal data shall be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

Dated 8th November 2024